Gondolo 3842-1 18K Mens Watch

The Phigora Guarantee

Buying the perfect luxury watch is a big decision, and at Phigora, we want you to feel confident every step of the way. That’s why we back every purchase with The Phigora Guarantee — your assurance of quality, authenticity, and satisfaction.

We’ve partnered with WATCH CENTRAL to provide top-tier, in-house servicing and expert care, ensuring every timepiece meets the highest standards before it reaches your hands.

Hassle-Free Returns

Not the right fit? No problem.

Phigora offers a 7-day hassle-free return window on most purchases. If you’re not fully satisfied, simply return the watch in its original, unaltered condition.

• Bank wire payments are eligible for a full refund.
• Credit Card and PayPal refunds are subject to a 4% restocking fee.
• Watches showing signs of wear, alteration, or modification may incur a restocking fee of up to 15%, at our discretion.
  

We ask that returned watches include all original packaging, accessories, and paperwork, and that they are not modified or damaged in any way.

Free Shipping

We offer free, insured shipping on all domestic orders. Your watch is securely packaged and fully tracked from our hands to yours at no extra cost.

Two-Year Warranty

Every watch sold at Phigora is professionally serviced, pressure tested, and polished prior to shipping. We proudly offer a complimentary two-year warranty that covers the movement of the watch.

Please note: This warranty does not cover physical or cosmetic damage due to wear, accidental impact, water exposure (if not rated), or misuse.

Authenticity Guaranteed

We understand how important trust is when buying a luxury watch. Every timepiece at Phigora undergoes a rigorous authentication and inspection process before it's listed for sale.

While not all pre-owned watches include the original manufacturer’s certificate, every purchase comes with a Phigora Certificate of Authenticity.

Have questions or need assistance? We’re here to help.

Call us: 917-244-7825
Email: customerservice@phigora.com