Join Phigora, a trusted luxury watch company dedicated to authenticity, craftsmanship, and exceptional service. We offer exciting career opportunities for passionate professionals. Grow your career with a team that values expertise, integrity, and innovation. Scroll down to read about positions we often hire for, and to apply, email us at info@phigora.com
REFINISHERS
Roles & Responsibilities:
- Ability to handle delicate, high value watches
- Pressure Test watches
- Take apart and reassemble watches
- Clean and polish watches
- Make minor watch repairs to cases and bracelets
- Maintain equipment and storage of chemicals
Skills We Need:
- 2 Years of experience in refinishing watches
- Ability to remain calm and organized despite a high volume workload
- Ability to absorb new information quickly
- Solid communication skills, verbally and written
REFINISHERS
Roles & Responsibilities:
- Casing and de-casing watches
- Conducting various tests for watchmakers to prepare for authentication and final quality reviews before providing to customers
- Data entry of watch / repair information
- Support customer satisfaction and post-sale activities
- Some Repairs and adjustments (e.g., crystals, pushers, changing batteries)
- Cleaning watch components if required
- Communicating proactively and consistently across departments, particularly regarding service issues and delays
- Highly professional with heavy focus on quality of service
Skills We Need:
- Ability and desire to learn, with talent in working with mechanics
- Basic computer aptitude
- Experience working with luxury brands is a plus
- Close attention to detail and precision
- Strong communication skills, verbally and written
WATCHMAKERS
Roles & Responsibilities:
- Ensuring authenticity of watches upon receipt and communicating any issues to other departments.
- Comprehensively repairing timepieces as necessary and on time including quartz, manual, and automatic movements.
- Managing clear communications with team members to keep processes tight and to ensure on time and high quality delivery to customers.
- Ensuring highest standards of quality, safety, and quality.
Skills We Need:
- Extremely strong organizational, time management, and communication skills.
- Ability to remain calm and organized despite a high volume workload.
